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Effective Date: June 2026

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Kidsville Doral is committed to providing an accessible and inclusive experience for all visitors, including individuals with disabilities. We believe every family should be able to access information about our services, facilities, programs, and events with ease and dignity.

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We are continually working to improve the accessibility and usability of our website in accordance with the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Accessibility Commitment

Kidsville Doral strives to ensure that our website is accessible to all users regardless of ability or technology. We are committed to identifying and removing barriers that may prevent individuals with disabilities from accessing our online content and services.

Our accessibility efforts include ongoing reviews, updates, and improvements designed to enhance the user experience for all visitors.

Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, an internationally recognized set of standards for digital accessibility.

These guidelines address accessibility for individuals with visual, hearing, mobility, speech, cognitive, neurological, and other disabilities.

Accessibility Features

Our website may include features such as:

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  • Keyboard-accessible navigation

  • Alternative text for meaningful images

  • Clear page structure and headings

  • Sufficient color contrast for readability

  • Responsive design for mobile and desktop devices

  • Compatibility with commonly used screen readers and assistive technologies

  • Accessible forms and navigation where feasible

Reasonable Accommodations

If you experience difficulty accessing any content, feature, or functionality on our website, Kidsville Doral is committed to providing reasonable accommodations and alternative methods of access whenever possible.

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Upon request, we will make reasonable efforts to:

  • Provide information in an alternative format

  • Assist with online reservations, inquiries, or purchases

  • Offer alternative communication methods when appropriate

  • Address accessibility barriers that may affect your ability to access our services

Accessibility Feedback Procedure

We welcome feedback from our visitors regarding the accessibility of our website. If you encounter an accessibility issue, please contact us and provide:

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  • A description of the issue

  • The webpage or feature involved

  • The device, browser, or assistive technology used (if applicable)

  • Your contact information so we may follow up

Contact Information

  • Kidsville Doral
    10736 NW 58th Street
    Doral, Florida 33178

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  • Email: info@kidsvilledoral.com

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  • Phone: (786) 731-4646

Response Timeline

  • Kidsville Doral is committed to responding to accessibility-related inquiries in a timely manner.

  • We aim to acknowledge accessibility requests within two (2) business days.

  • We aim to investigate and provide a substantive response within ten (10) business days, depending on the complexity of the issue.

  • If additional time is required, we will communicate our progress and anticipated resolution timeline.

Third-Party Content

  • Our website is hosted on the Wix platform and may contain third-party applications, widgets, maps, payment systems, booking tools, videos, or other content that is not fully controlled by Kidsville Doral.

  • While we encourage our service providers to support accessibility and strive to use accessible technologies whenever possible, we cannot guarantee the accessibility of third-party content. If you encounter difficulty using any third-party feature, please contact us so we can assist you.

Ongoing Improvement

  • Accessibility is an ongoing effort. We regularly review our website, evaluate new technologies, and implement improvements designed to enhance accessibility and usability for all visitors.

Non-Discrimination Commitment

  • Kidsville Doral is committed to providing equal access and opportunity to all individuals. We do not discriminate on the basis of disability and are dedicated to complying with applicable federal, state, and local accessibility laws.

We value your feedback and appreciate the opportunity to improve accessibility for all members of our community.

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